Alfie's Testimonial

Homecare | posted: 8-06-2022
Alfie's Testimonial

"Knowing that I can trust and depend on Alfie being constantly in good hands has probably helped me as much as it has helped Alfie."

I cared for Alfie by myself for the first 12 and a half years, and it was very difficult for me as a parent to accept the idea of bringing in a carer to help look after him. What I believe made me reluctant at first was the idea of bringing someone new into my house, building a relationship with them and trusting them, considering I had always been the one to care for him. Moreover, because of Alfie’s care needs, finding a carer who had both the relevant skills for Alfie’s condition as well as experience in working with children proved to be challenging. When I finally decided to reach out to a care service provider, I was recommended two companies, one of them being Direct Homecare.

What I think made me feel more comfortable with the idea of getting a carer was probably the first interactions I had with Sofia, a Direct Homecare consultant. She was approachable and very knowledgeable about the type of care Alfie would require which made the decision to choose Direct very easy for me.

Having both Selena and Marylin working with Alfie for the past year and a half has brought me a lot more independence. Knowing that I can trust and depend on Alfie being constantly in good hands has probably helped me as much as it has helped Alfie. I think what makes both Selena and Marylin special is that they are so natural and compassionate about what they do. You can clearly see that they are doing things straight from the hearth and that’s what ultimately won my trust.

 

Overall, despite being reluctant at first to reach out for care services, I would say that being able to switch off for a few hours knowing that the right kind of support is always in place has been very beneficial. This has also been made possible because of how everyone I’ve met at Direct Homecare goes above and beyond each and every day.