Laura's Story

Carer Stories | posted: 8-06-2022
Laura's Story

"Actions always speak louder than words. I don’t feel that I am doing anything other than truly caring about my clients. I know it might sound generic, but I think it’s really that simple."

 

Born to help

Working as a carer for the past two and a half years has really made me realise that I did not choose this career, this career chose me. I’ve always had those instances when someone needed help or care, whether my mother-in-law or even people I didn’t know. In every one of those moments, I’ve just acted spontaneously, without even thinking and I just found it so naturally rewarding.

 

Trust is the base of everything we do

Those were the times I realised that being a carer is not just a job for me, but a way for me to truly make a difference. Whether building trust through communication, treating people with respect, or simply putting a smile on someone’s face, you want people to feel like they can rely on you and that they can trust you. And I believe that it’s all about your mindset.

 

Don’t tell me, show me

Actions always speak louder than words. I don’t feel that I am doing anything other than truly caring about my clients. I know it might sound generic, but I think it’s really that simple. I love to get involved, to go the extra mile. If people break their glasses I go up to the shop and get their glasses from Specsavers or whatever, I’ll do their gardening, tidy up their kitchens, because I’d rather do something and help out than sitting about. I always find something that needs doing. When you see that they feel reassured, fulfilled, and grateful, the satisfaction and feeling I get is simply wonderful.

 

Working with Direct Homecare

Working at Direct, the professionalism and communication we have here is exceptional. Everyone is very well integrated; we are all treated equal, and we all feel part of the team working towards the goal of making a difference in the lives of people we care for. I would honestly recommend Direct Homecare to anyone. I even told my boss I will retire with this company.