Welcome to Direct Homecare

Respect, dignity and compassion are enshrined in everything we do. We are proudly accredited by the CQC, meaning our care is regulated and of an exceptional standard. Whether you’re in need of a complex homecare package, live-in homecare package or something entirely bespoke, Direct Homecare takes a patient-centric approach to creating a custom homecare plan that considers individual personal and clinical needs. We provide a managed homecare service, putting you or your loved one at the centre of every decision. Honesty and integrity are at the heart of our business. For clients with a personal health budget, we offer a full managed account homecare service, dealing with the administration of the budget and all aspects of care, from carer payroll to account audits.


At Direct Homecare, we prioritise delivering the highest standard of home care, offering patients comfort and dignity in their own home. Homecare allows you or your loved one to be treated in an environment that is much less formal than a hospital ward. Our flexible and reliable service is tailored to meet your unique requirements, whether you need care at short notice, or on a long term, continuous basis.


Every one of our homecare nurses, healthcare assistants and homecare workers undertake ongoing training to ensure their knowledge and skills are up to date. An alternative to inpatient care, homecare nursing allows a quick response to changes in the patient’s condition. We provide a level of care to suit exactly what you need, and are committed to finding the right person to match your requirements.


What is homecare?

Homecare is the name given to care delivered in the home environment, and can be on a live-in or visiting basis. This is typically split into domiciliary homecare and clinical or nursing homecare. Domiciliary care is undertaken by a carer, and usually involves help around the house, companionship services and personal care. Nursing homecare typically involves care that requires a medical professional, such a post-operative homecare, homecare for complex clinical conditions or neurological homecare - and is delivered by a nurse or doctor. 


How can homecare help me?

For many people, arranging care at home can offer a number of benefits. Homecare can allow patients and their families to remain in their own homes, which promotes independence and also allows people to stay in a familiar environment without the upheaval of moving into a residential care setting for example. Homecare can also give peace of mind to families, reducing fall or injury risks and minimising re-hospitalisations. If you’d like to know more about how homecare may be a good option for you or a loved one, contact a member of our team today.


How can I arrange homecare?

At Direct Homecare, we are always available for an honest and compassionate conversation about your homecare requirements. Even if you’re unsure of what type of homecare might be suitable for you, our team is here to guide you through the process. Depending on your preferences, we will build a tailor-made care plan centred around the individual, and allow you to be as involved in the process as you wish. You can contact our team here.

Simon's Story

"Whilst we all hope the day will never come when you need to start thinking about care, working with Direct Homecare has been an absolute pleasure. The team help me take care of my wife, now that I am unable to look after her on my own. Nothing is too much for our homecare nurse, she treats my wife as if she were family and it's been beautiful to watch their connection grow. 

Having the reassurance that I know my wife in good hands makes my life much easier, and I'm extremely grateful for all the work that Direct Homecare have done."

- Simon, Direct Homecare Client

Customer Reviews


Direct Homecare have been faultless throughout the entire process. Couldn't be happier with the support we've recieved. 

Amazing care

Direct Homecare have certainly given us peace of mind when it comes to caring for my family member. They have proved to be knowledgable, flexible and truly caring.

5 stars

I have been involved with Direct Homecare for 2 years now, regarding homecare for a family member. The standard of care is second to none, and my life is so much easier now I can rely on the team at DH. 

A weight off my mind

The entire process was seamless, can't recommend enough. Choosing a homecare provider is an important decision, and I would not hesitate to tell anyone needing care at home to contact Direct.

Learn more about care at home

You can learn more about our services across our website. We have a dedicated Help & Advice centre to help solve all those difficult questions you may have. 

Direct Homecare offer 24-hour on-call service, offering contact with experienced nursing staff. Even during "out of hours" times we have a welcoming team of call handlers who can deal with queries and put you in touch with or relay information to the relevant healthcare professional. Each care package is also be assigned a dedicated Lead Nurse, who will be the first point of contact for any queries and escalation. 

If you'd prefer to get in touch with our friendly Homecare team, you can give us a call on 0345 230 1645 or email care@dh24.co.uk.

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